Updating bmc remedy via html form

This could easily be set up in an ARS control form.

An offshore team automated a data transfer of Foundation, SLA, Assets - CIs, Tickets, Changes from a heavily customised ITSM 5 to a less customised ITSM 7 on a customer by customer basis. See more information or contact me directly off-list to schedule a one hour presentation with your staff.

I also prefer the arx format as it seems to handle things best when going from arserver to arserver.

The import tool supports updating existing entries based on the entry id.

_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at Sponsor:[hidden email] ARSlist: "Where the Answers Are" Hi, Thank you very much to your reply.

But I am not able to export PROCESSES (which created using Remedy User tool) from BMC Remedy User tool.

Axton Grams On Fri, Jun 26, 2009 at AM, RKVKRKVK_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at Sponsor:[hidden email] ARSlist: "Where the Answers Are" "There is no way to export bundled approval processes." Not true.

There is an easy way to automate both export and import of a bundled approval process, or anything else, for that matter. With Meta-Update, Entry Ids do not have to be maintained across environments.

Best Regards, Krishna B Ravi Raj wrote: -- View this message in context: from the ARS (Action Request System) mailing list archive at

_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at Sponsor:[hidden email] ARSlist: "Where the Answers Are" There is no way to export bundled approval processes.

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Best Regards, Krishna B -- View this message in context: from the ARS (Action Request System) mailing list archive at

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